Responsible Gaming at 72i
Gaming should be entertainment. 72i provides limit tools and support directly to protect every player's well-being and family life.
Gaming Must Stay Fun
72i built this platform as entertainment for players, but we understand that gaming can sometimes turn into a problem without warning. That is why 72i provides tools to help every player stay in control of their life and finances.
Responsible gaming means setting the money and time you can afford, and seeing gaming as entertainment only. Never chase losses by continuing to play to try to win back money — you should be able to stop and walk away whenever you choose.
If you have any concerns about your gaming, you can contact us immediately through 72i's 24/7 Burmese live chat or at [email protected].
Our Platform Commitment
72i is designed with player protection as a priority. Every player can set limits, apply Self-Exclusion, or pause gaming immediately from their account whenever needed. Our staff are available 24/7 to help with any gaming-related questions or concerns at any time.
Tools You Can Control Yourself
Deposit Limit
You can set your own daily, weekly, or monthly deposit limit at any time. The limit takes effect immediately, giving you effective control over your gaming budget.
Session Time Limit
You can set a time limit on how long you play. When the set time is reached, the platform will send you an alert and let you know your session is ending.
Self-Exclusion
If you want to pause or stop gaming temporarily or permanently, you can apply Self-Exclusion. Once activated, your account cannot be accessed during the block period — we enforce this limit strictly on our end.
Time-Out Break
If you want a short break without Self-Exclusion, use the Time-Out tool to pause play for anywhere from 24 hours up to 6 weeks. During this period, no deposits or gameplay can be made.
24/7 Support
For any questions about your gaming, you can reach us through our Myanmar-language live chat 24 hours a day, 7 days a week. Your personal data is kept safe and secure.
Checking Your Game History
You can view your game history in your account at any time. Deposits, withdrawals, and losses are displayed transparently, so you can better understand your playing patterns.
Age 21+ Restriction
What is the minimum age to play?
- You must be at least 21 years old to play on the 72i platform.
- We may verify your age when you register an account.
- If you suspect a family member under 21 is playing, you can notify us immediately.
- Parents or guardians are advised to log out when the computer is unattended, to prevent children from accessing it.
- We have the right to close any account belonging to a player who violates the law, without prior notice.
72i strictly enforces a policy that only players aged 21 and above are permitted to play. Protecting minors from exposure to gambling is the foremost responsibility of our platform.
If you are concerned about children in your household accessing gambling, you should log out before leaving your device unattended. On your computer or mobile phone, avoid saving your browser password and end your session immediately when you are done.
This responsibility cannot rest with us alone — players must also play their part in protecting their families and those around them.
Player Protection Policies
Only play with money you can afford to lose
Gambling is not a way to make money — it is entertainment. Only play with money you can afford to lose. Never gamble with money set aside for family expenses, work funds, or borrowed money.
Do not chase your losses
Continuing to play in an attempt to win back money you have lost (Chasing Losses) is one of the main warning signs of problem gambling. If you find yourself doing this, stop playing immediately and take a break.
Set a time limit when you play
It is easy to lose track of time while gambling. Use the Time-Out tool or set a timer on your phone, and decide on your playing time before you start.
Do not play while drinking
You should not gamble while consuming alcohol or drugs — your ability to make decisions is reduced, which can lead to unexpected and greater losses.
Keep a balance between gambling and daily life
Gambling should not become the centre of your life. Family, friends, work, and health come first. If family members raise concerns about your gambling, take their feedback seriously.
Look back at your winning and losing streaks
Keep a record of your win rate and loss rate while playing. When losses keep piling up, pause your session and review your playing patterns.
Check Yourself
If you can honestly answer "yes" to any of the questions below, you should seek help from 72i's support services or an independent professional.
Gambling Self-Assessment Questions
- Have you ever kept gambling because you believed you would win back money you had lost?
- Have you ever tried to stop gambling but found you could not?
- Has gambling ever affected your relationship or your job?
- Have you ever borrowed money to gamble?
- Have you ever hidden your gambling from your family?
- Have you ever felt distressed or anxious because of gambling?
- Have you noticed that you need to bet larger amounts to feel the same level of excitement?
How to Get Help
If you can answer "yes" to any of the following questions, our services are available to you —
- Request Self-Exclusion via 72i's Myanmar-language live chat.
- Contact [email protected] to check your deposit or spending limits.
- Use the Time-Out tool to pause your play for a while.
- Talk it over with a family member or a trusted friend.
- Reach out to an impartial professional advisor.
We're here to help you stay in control of your play
Contact 72i's live chat to set limits or apply for Self-Exclusion — take charge of your own gaming experience.