72i Privacy Policy

1 Types of Personal Information Collected

We may collect and store the following categories of personal information from you—

• Registration Information — Name, date of birth, phone number, email address, and contact address provided when opening an account.
• Identity Verification (KYC) Information — Copy of National Registration Card or passport, and a photo of your face (may be requested at the time of withdrawal).
• Financial Information — Deposit and withdrawal records, KBZPay / Wave Money / AYA Pay / CB Pay account references, and bank account details.
• Game History — Records of game types, bet amounts, play times, and game results.
• Technical Information — IP address, browser type, device model, operating system, and cookie data.
• Communication Records — Live Chat history and emails sent to [email protected].

2 How We Collect Personal Information

We collect your information through the following methods—

• Information you provide directly when opening an account, making a deposit, or contacting our support team.
• Technical data automatically logged during your visit to the website (cookies, session logs).
• Data received from third-party verification services during financial checks (KYC process).

3 How We Use Personal Information

We use the personal information we collect only for the following purposes—

• Opening, verifying, and managing accounts.
• Processing deposits and withdrawals securely.
• Carrying out anti-money laundering and fraud prevention checks.
• Analysing playing patterns to protect player safety (linked to our responsible gambling policy).
• Analysing game history to improve our services.
• Used by our support team as a reference when communicating with players.
• Ensuring compliance with legal, regulatory, and oversight requirements.

4 Sharing Data with Third Parties

We do not sell or rent your personal information to third parties. However, data sharing may occur in the following situations—

• Payment Service Providers — Information that must be shared with KBZPay, Wave Money, AYA Pay, CB Pay, and banks to process deposits and withdrawals.
• Verification Services — Partner companies that carry out KYC and anti-money laundering checks.
• Legal Requirements — Cases where we must provide information in response to a request from a lawful authority or a court order.
• Software Services — Service companies that handle website maintenance, database management, and IT security (limited by agreement).

We have data protection agreements in place with all third parties with whom we share data.

5 Data Retention Period

We retain your personal information according to the following guidelines—

• We keep data for as long as your account exists and for as long as we are providing related services.
• Even after an account is closed, information may be retained for a specific period as required by law or financial compliance obligations.
• When legal requirements no longer apply, data will be securely deleted or converted to anonymised form.
• Live Chat records and support emails will be retained only as a historical reference for a short period after the matter is resolved, and will be managed with appropriate safeguards.

6 Data Security Measures

72i applies technical and organisational security measures to protect your personal information—

• SSL (TLS) encryption is used for all website and data transmissions.
• Financial data and account access records are stored in an encrypted database.
• Access control is strictly enforced, and only authorised staff can access the data.
• Data storage servers are housed in a data centre with both physical and digital protection.
• Regular security audits are conducted to prevent data breaches or threats in advance.
• All staff receive training on handling personal information.

7 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for the following purposes—

• Essential cookies — Login session management, website functionality, and security checks.
• Analytics cookies — Website traffic patterns and regional analytics (in anonymous form).
• Preference cookies — To remember your language selection and website display settings.

You can disable cookies through your browser settings, but this may affect some features of the website.

8 Minor Protection Policy

The 72i website is intended for players aged 21+ only. We will not knowingly collect personal data from anyone under 21. If we become aware that we have inadvertently received personal data from a person under 21, we will delete that data immediately and close the associated account.

9 International Data Transfers

We will only share data with international service providers after first verifying that adequate data protection safeguards are in place, and we will enter into data protection agreements for any such processing. When data is transferred outside Myanmar, a data protection agreement clearly stating the type of data and purpose of processing must be included.

10 Policy Changes

72i may update this Privacy Policy in line with changes to our services, legal requirements, or technology upgrades. When changes occur—

• The "Last Updated" date on this policy page will be revised.
• Players will be notified of significant changes by email or via a website notice.
• Continued use of the website after any changes constitutes acceptance of the updated policy.

11 Contact Methods

If you have any questions, complaints, or requests regarding this Privacy Policy, you can reach us through the following channels—

• Email: [email protected]
• Live Chat: Available 24/7 through the Live Chat service on the website.

Our support team can assist you in Burmese and is always ready to respond to any personal data enquiries at any time.

72i — A Platform You Can Trust

72i puts your personal data protection first, so players in Myanmar can play with confidence. We use SSL encryption, strict data handling policies, and 24/7 support. If you have any questions about our services, contact our support team right away.